Download Assessing Business Excellence. A guide to business by L.J. Porter and S.J. Tanner (Eds.) PDF

By L.J. Porter and S.J. Tanner (Eds.)

Show description

Read or Download Assessing Business Excellence. A guide to business excellence and self-assessment PDF

Best quality control & management books

Excel Models for Business and Operations Management

Rather entire, in a fashion an ideal software for realizing enterprise. It has an excellent qualitative creation and a transparent quantitative technique. i discovered it to be an exceptional funding and a good resource for the after MBA time. an outstanding funding.

Staying Lean: Thriving, Not Just Surviving, Second Edition

The 1st variation of this hugely acclaimed book bought a Shingo examine ebook Prize in 2009. Explaining easy methods to create and maintain a Lean company, it Cogent Power’s first Lean Roadmaps alongside their trip. due to the fact then, a lot has replaced. numerous individuals of Cogent Power’s senior administration have moved on, metal costs have declined, and the credits problem has sparked an volatile international financial system.

The Modern Theory of the Toyota Production System : A Systems Inquiry of the World's Most Emulated and Profitable Management System

Dr. Marksberry seems at TPS within the context of organizational habit, social sciences, administration technology, and engineering sciences. He offers new insights into how the weather of TPS interact as a procedure throughout a company. either students and practitioners of TPS and Lean production will locate this publication to be notion frightening and revealing approximately how profitable TPS operates.

Engineering textiles : research methodologies, concepts, and modern applications

This quantity offers the cloth technology neighborhood with a discussion board for serious, authoritative reviews of advances within the self-discipline of cloth engineering. Reporting on contemporary advances with major functions in fabric engineering, the chapters are written by way of the world over famous researchers.

Additional resources for Assessing Business Excellence. A guide to business excellence and self-assessment

Example text

S. (1999). Winning performance through business excellence. Credit Control, 20(7), 25–31. Pannirselvam, G. P. and Ferguson, L. A. (2001). A study of the relationships between Baldrige categories. International Journal of Quality and Reliability Management, 18(1), 14–34. 61 62 Assessing Business Excellence Powell, T. C. (1995). TQM as competitive advantage. A review and empirical study. Strategic Management Journal, 16, 15–37. PriceWaterhouseCoopers (2000). Report on the Evaluation of the Public Sector Excellence Programme – Main Report.

The stakeholders include the shareholders, customers, suppliers, people, and society in general. The study tested this principle by using data from the Stern Stewart Performance 1000 database and the KLD database. A sample of 308 firms was subjected to a quantitative analysis looking to test the relationship between stakeholder management and social issue participation on shareholder value creation. The results indicated a positive relationship between stakeholder management and shareholder value creation.

Such a low response rate is quite common in research. The firms selected for the study included organizations that were considered to have implemented business excellence, and 34 Assessing Business Excellence those that had not. Interviews were conducted with the Chief Executive Officers and Quality Executives in 30 of the 36 firms, to collect more information about their approaches and performance. A number of interesting conclusions were drawn from the work: ● ● ● The study concluded that business excellence could produce economic value to the firm, but not for all adopters Success depended on executive commitment, having an open organization, and employee empowerment Success depended less on benchmarking, training, flexible manufacturing, process improvement and improved measurement.

Download PDF sample

Rated 4.62 of 5 – based on 41 votes